We are ISO 9001:2015 approved and work in accordance with our comprehensive Quality Manual. A copy of our Quality Manual is available upon request.

ISO is an independent, non-governmental international organisation with a membership of 162 national standards bodies.Through its members, it brings together experts to share knowledge and develop voluntary, consensus-based, market relevant International Standards that support innovation and provide solutions to global challenges.

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Trading Standards

The Chartered Trading Standards Institute (CTSI) is a not-for-profit membership organisation founded in 1881 to support and represent trading standards professionals in the UK and abroad. Sustainable excellence in local trading standards services and the continued development of trading standards professionals are at the heart of the organisation’s ethos.

The codes approval scheme is open to any eligible code of practice regardless of whether or not there are other code sponsors already operating in that sector.

British Healthcare Trades Association

We are members of the BHTA and adhere to the association’s Code of Practice.

The British Healthcare Trades Association (BHTA) is the UK’s oldest and largest healthcare association. Their members make or sell healthcare and assistive technology products that help people live more independently. As a member of the association, we adhere to their Code of Practice to ensure our customers get the advice and guidance required about their products to maintain independence.

The BHTA provide a range of useful leaflets, including ‘Get wise to Buying Safely’, which can be found here: